Shipping, Cancellation & Payment Policy

Last Updated: August 20, 2026

Order Processing & Shipping

R.D.F.Y. LLC processes orders as promptly as reasonably possible after an order is successfully placed and payment is confirmed. Processing and delivery times are estimates and may vary based on order volume, carrier delays, holidays, weather, destination, and other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address when placing an order. Once an order has been transferred to the shipping carrier, delivery times are subject to the carrier's operations and policies.

Order Cancellation Policy

Customers may request cancellation of an order before the order has been processed or shipped. To request a cancellation, contact R.D.F.Y. Customer Support as soon as possible and provide your name and order number.

Cancellation requests are not guaranteed. Once an order has been processed, packaged for shipment, or transferred to the shipping carrier, the order can no longer be cancelled.

If an eligible order is successfully cancelled, any applicable refund will be issued to the original payment method. The time required for the refund to appear may depend on the customer's financial institution.

Order Problems

If an order arrives damaged, incorrect, or incomplete, contact Customer Support promptly after delivery. Include the order number and photographs of the package and affected item when applicable so the issue can be reviewed.

Eligibility for a replacement or refund will be determined based on the circumstances of the order and our applicable return/refund policies.

Payment Security

R.D.F.Y. LLC uses third-party payment-processing technology to securely process customer payments. Payment information submitted during checkout is transmitted and handled through the applicable payment processor's secure payment infrastructure.

R.D.F.Y. does not represent that electronic transmission is completely risk-free, but we use established payment-processing services and reasonable safeguards designed to protect customer information during transactions.

Customer Support

Questions regarding an order, cancellation, shipping, payment, or other customer-service matters may be directed to R.D.F.Y. Customer Support through the contact information published on our Contact Us page.

Business Information

R.D.F.Y. LLC
23 Steers Ave
Northport, NY 11768
United States

This policy may be updated periodically. The version posted on this website at the time an order is placed will apply to that order unless otherwise required by applicable law.